What to include in your message
A little context up front gets you an answer that actually helps. If you can, tell us:
- Which app you're using (e.g. Together Board) and where — iPhone, iPad, or Apple Watch
- Your iOS / watchOS version and the app version (Settings inside the app)
- What you expected to happen, and what happened instead
- Screenshots, if the problem is something you can see
Common questions
My board isn't syncing between devices.
Together Board syncs through iCloud, so both devices need to be signed into iCloud with iCloud Drive enabled (Settings → your name → iCloud). Sync usually lands within seconds, but iOS can defer background delivery on low battery or poor connections — opening the app nudges it along. Shared boards also require the invitation to be accepted from the link before pins appear.
I subscribed to Pro but the app still shows the free tier.
Open Board Settings → Subscription → Restore Purchases while signed into the App Store account that bought the subscription. Manage or cancel anytime via the Manage button there — it opens Apple's own subscription screen.
If I stop subscribing, do I lose my pins?
No. Everything you've pinned stays on your boards and keeps syncing for viewing. The free tier only limits adding new pins, creating extra boards, and starting new shares. You can also export any board as regular files from Board Settings → Export.
Who can see what I pin?
Only you and the people you've invited to that specific board. Boards live in your iCloud account and sync through Apple's servers — Rapid Silence never sees your pins, and there's no account with us to create.